ZippyPay FAQs - Frequently Asked Questions & User Guide

What types of merchants can join ZippyPay?

ZippyPay is open to all types of merchants, including e-commerce stores, brick-and-mortar retailers, service providers, and freelancers. Whether you sell physical products, offer digital goods, or provide services, ZippyPay has the tools to help you manage your transactions.

How do I sign up as a merchant?

To sign up as a merchant on ZippyPay, simply visit our website or download the ZippyPay app, create an account, and follow the step-by-step setup process. You’ll need to provide basic business information and bank details for payouts.

How do I list my products or services on ZippyPay?

Once you’ve registered as a merchant, you can easily list your products or services through the merchant dashboard. You can upload product descriptions, images, pricing, and other relevant details to showcase what you offer.

How do I sign up for a ZippyPay account as a customer?

Signing up is easy!

Download the Zippy Pay app from your app store
Create an account using your email or phone number, and follow the verification steps.
Once registered, you can start making payments, transferring money, and managing your digital wallet.

How do I resolve a dispute or refund a customer?

In case of a dispute, ZippyPay has a clear process for merchants to communicate with customers and resolve issues.

Refunds can be processed directly through your merchant dashboard. You can also set your return and refund policies to ensure transparency.

What payment methods do my customers have access to?

ZippyPay supports a wide range of payment methods, including credit cards, debit cards, digital wallets, and bank transfers.

This ensures that your customers can pay in the way that’s most convenient for them.

Is there a fee to join ZippyPay as a merchant?

There are no upfront fees to join ZippyPay. We operate on a transaction-based fee model, meaning you only pay a small percentage of each transaction processed through the platform.

Can I sell internationally using ZippyPay?

Yes, ZippyPay supports international transactions. You can sell your products and services to customers worldwide, and ZippyPay provides competitive exchange rates for cross-border payments.

How secure is ZippyPay for my business?

ZippyPay uses advanced security measures, including encryption and tokenization, to protect your business and customer data.

Additionally, we offer fraud detection tools and support two-factor authentication for added security.

What currencies does ZippyPay support?

ZippyPay supports multiple currencies, allowing merchants to sell both locally and internationally.

You can choose to receive payouts in your preferred currency, and we’ll handle the exchange rates for international sales.